Abhijit Banerjee, Vice President and Region Head, APAC, Servion Global Solutions Dec. 14, 2015 At a recent event in Malaysia, I was tasked to speak(more…)
Month: January 2016
Call / Contact Centres are DEAD !
For those of us who have been in the industry for some time (20+ years) call / contact centres have gone from zero to hero(more…)