Emerging technology is top of mind across APAC, where digital leaders are strategizing about how to optimize their operations and enhance customer experiences. Speaking at(more…)
Day: June 8, 2018
The Top 10 Emerging Technologies in Contact Centres
Here our panel of experts note their favourite up-and-coming technologies that can really benefit contact centre operations. 1. Robotic Process Automation How does Robotic Process(more…)