The True Measure of Value

Many local organizations rely on our software and services to uncover business trends, discover the root cause of employee and customer behavior, and power the right decisions to help ensure service excellence and achieve continuous performance improvement across every aspect of customer operations.

Our customers are from different industries, including the banking/financial services, contact centres, government, hospitality, insurance, telecommunications, travel, and utilities sectors. Our customers depend on us to provide innovative, yet practical, solutions that can deliver real value and measurable results.

One such example is DBS Bank, Singapore’s largest bank:  DBS Testimonial

Channel NewsAsia(CNA) recently aired a joint press interview together with Lena Low, Head of Customer Centre. CNA is viewed in 24 territories across Asia and its’ satellite footprint stretches across the Middle East, South Asia, Southeast Asia, Northeast Asia and Australia.  

You can view video here.