Today, NICE took customer service to a new level of cognitive intelligence via the launch of NICE Employee Virtual Attendant or NEVA, the world’s first virtual attendant,(more…)
Tag: Robotics
How the public sector can use AI to streamline digital services
Chatbots have the potential to reduce the load on contact centres. A recent Capita workshop explored the impact of this and other emerging technology Earlier(more…)
How does Robotic Process Automation work?
How does Robotic Process Automation work? Source : https://www.youtube.com/watch?v=FV8lM9SIFQ8
How to Use Robotic Process Automation to increase your employees productivity
How to Use Robotic Process Automation to increase your employees productivity Source : https://www.youtube.com/watch?v=N0Qmoo9LZ7k